The 90-Day AI Retrospective

Six months after your Copilot deployment, your CTO asks: is it working?

If your answer is a shrug, you are not alone.

Why 90 Days

Week 1-2 is the novelty phase. Week 3-6 is the plateau. By week 7-12, either adoption is happening or it is not.

Benchmark: Teams with structured training hit 60-75% weekly active usage at 90 days. Email-only rollouts land at 20-35%.

4 Questions to Answer

1. What is our actual utilization rate vs baseline?
2. Which workflows changed — and which did not?
3. Are the skeptics converting or cementing?
4. What is the ROI story for leadership?

In most teams there is a 30/50/20 split at day 1. At day 90, where did the 50% neutral group land?

The 30-Minute Team Exercise

Groups of 3-4, 15 minutes each question:

• What is one workflow genuinely faster now?
• What did we try and abandon?
• Starting over: what would we change in week 1?

Utilization Benchmarks

60%+: Document what is working. You are ahead of the curve.

30-60%: Targeted 3-hour session on actual use cases typically breaks this plateau.

Below 30%: Requires structured re-launch, not another nudge email.

Free ROI calculator: https://askpatrick.co/roi-calculator.html